Clear, practical writing on how AI works, how to use it well and how to question it. For anyone who wants to think clearly about the technology changing their work and their world.
Why a society’s capacity to understand AI may matter as much as its capacity to build it.
A short framework for deciding how much weight to give what a model tells you.
Simple habits that turn vague requests into useful, checkable answers.
From training data to tokens to a reply, the process behind the chat window, step by step.
A plain-language grounding in what today’s AI systems do and where their abilities come from.
Productivity figures, adoption surveys and headlines: questions to ask of the evidence.
Where AI genuinely saves time, where it quietly adds risk, and how teams can tell the difference.
Privacy, retention and training: what to know before you paste something in.
Why models get things wrong in predictable ways, and the routines that catch it.
Why a society’s capacity to understand AI may matter as much as its capacity to build it.
How governments are approaching AI rules, and what they mean for organisations and citizens.
What test scores measure, what they miss, and how to evaluate a system for your own use.
When systems act rather than answer, the questions about oversight and accountability change too.
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An AI system that can take actions, such as searching, booking or editing files, rather than only answering.
A set of step-by-step instructions a computer follows to solve a problem or make a decision.
Using technology to perform tasks with little or no human input, from simple rules to AI-driven systems.
Systematic skew in a model’s outputs, often inherited from patterns in the data it learned from.
Further training of an existing model on a narrower set of examples to suit a particular task.
A confident but false or unsupported output. It is a known failure mode of language models.
A model trained on vast amounts of text to predict and generate language, like the systems behind AI chat tools.
Testing how well a system performs, on benchmarks and, more usefully, on the real task you need.
The instruction or question you give an AI system. Its clarity shapes the quality of the response.
The record of where information came from and how it was produced, increasingly vital when content can be generated.
A small chunk of text, often part of a word, that language models read and write in.
The examples a model learns from. Its scope and quality shape what the model can and cannot do.
The essentials in one place: what AI is, how to use it and what to watch for.
Available at launchA quick routine for verifying facts, sources and reasoning before you rely on an answer.
Available at launchSetting sensible norms for AI use at work, from data handling to accountability.
Available at launch